# NVIDIA Base Command Manager Support

Stay up to date on the latest software enhancements, get help with deployment and configuration questions, and get the most out of your [high-performance computing (HPC)](https://www.nvidia.com/en-us/high-performance-computing.md) or AI cluster with NVIDIA Base Command™ Manager support.

[Access NVIDIA Support Portal](https://enterprise-support.nvidia.com/s/)

## What’s Included?

### The Latest Software Updates

Keep your cluster always up to date with new software releases. Our support team manages any issues that arise as a result of an upgrade.

### Access to Expert Guidance

Get support when you need it with direct communication with NVIDIA Base Command Manager support experts.

### Easy Ticket Submission

Day or night, use a simple web interface to submit issues to the [NVIDIA enterprise support](https://enterprise-support.nvidia.com/s/) team, with all the details of your cluster’s behavior.

## Documentation

[Installation, Administrator, and User Manuals](https://docs.nvidia.com/base-command-manager/)

[Feature Matrix by Operating System](https://support.brightcomputing.com/feature-matrix/)

[Distributed Packages List](https://support.brightcomputing.com/packages-dashboard/)

## Resources for Bright Cluster Manager 9.2 and Earlier

For customers using NVIDIA Bright Cluster Manager 9.2 or earlier, support is available from Monday at 9:00 a.m. Australian Central Time (11:30 p.m. Sunday UTC) to Friday at 5:00 p.m. Pacific Time (1:00 a.m. Saturday UTC). Additional support resources are available below.

[Access Customer Portal](https://customer.brightcomputing.com/Customer-Login)

[Submit Support Ticket](https://customer.brightcomputing.com/support?p=submitSupportRequest)

[Knowledge Base](https://kb.brightcomputing.com/)

[Scope of Coverage](https://images.nvidia.com/aem-dam/Solutions/Data-Center/nvidia-bright-cluster-manager-scope-of-coverage.pdf)

[Documentation](https://docs.nvidia.com/bright-cluster-manager/index.html)

## Base Command Manager Free License

Base Command Manager is available for free for up to eight accelerators per NVIDIA GPU-accelerated and other systems, for any cluster size. For information on how to purchase support for the free license, contact your authorized [NVIDIA Enterprise Partner](https://www.nvidia.com/en-us/about-nvidia/partners/partner-locator.md). This will not include support for GPU Operator, Network Operator, and vGPU. Support for Base Command Manager and these features are included with [NVIDIA AI Enterprise](https://www.nvidia.com/en-us/data-center/products/ai-enterprise.md) or [NVIDIA Mission Control](https://www.nvidia.com/en-us/data-center/mission-control.md).

[Request Free License](https://enterpriseproductregistration.nvidia.com/?LicType=Eval&ProductFamily=BCM)